Manager – Group Operations (Contact Centre – Call Quality Monitoring)


Job title: Manager – Group Operations (Contact Centre – Call Quality Monitoring)

Company: Hong Leong Bank

Job description: its set objectives and targets Provide feedback to Contact Centre L&D and Process Improvement on areas for improvement… Providing feedback on related regulations that impact processes within the Contact Centre Ensure timely reporting of compliance…

Expected salary:

Location: Malaysia

Job date: Sat, 08 Jun 2024 02:59:22 GMT

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